Copyright: © 2005 WRQ, Inc.   Friday, April 01, 2005 15:48:46
Citation: © 2005 WRQ, Inc.


Reflection NFS Client new features and known issues
New Features and Known Issues

WRQ Reflection NFS Client

The WRQ Reflection NFS Client provides PCs with transparent access to shared files on an NFS server. The client is fully integrated into the Windows environment. NFS lets you connect to remote volumes and perform other remote operations. The NFS Client also supports NIS (Network Information Service), a directory service used to distribute information in a network of UNIX computers. The Reflection NFS Client is available as a utility in many Reflection suite products and is also available as a standalone product.

Installation Information

To install the NFS Client:

1	Insert the Reflection CD. On most systems the installation program (Install.exe) starts automatically.

2	Click Install Reflection on the opening panel.

3	Select the the NFS Client in the list of items, then click Workstation Install.

Important Upgrade Information

When you upgrade the Reflection NFS Client the previous version must be removed before you install the newer version and you must restart your system. Review the options below to determine which approach is best for you. Because the NFS Client runs as a service in memory, the older version is not completely removed until you shut down your system. Because of limitations in the Microsoft device installer, attempting to install the newer version when the older version is still present will not succeed, and may cause problems.

Warning: Do not use Microsoft's Active Directory to deploy the NFS Client. Active Directory cannot be configured to perform the required reboot.

Please review the following options for upgrading the NFS Client

I. Manually uninstall the NFS Client before installing the new version

This procedure removes NFS Client settings you configured using the the older version. Drives you have mapped to NFS servers remain, but any drive-specific NFS settings you have configured are lost.

1	Use the Windows Add or Remove Programs utility to uninstall your current version. You will be promprted to restart Windows when this is done.

2	Restart your system. Do not skip this step.

3	Install version 13.0 from the product CD or from an Administrative Installation point. You will be prompted to restart your computer when this is done. The installation is not complete until you do this.

II. Upgrade using the Reflection CD

This procedure preserves your NFS Client settings and all mapped drvies.

1	Use the Reflection CD to launch the installer, and select the Workstation Install option. The installer detects the presence of an older version of Reflection, stores your settings, then unistalls the older version. You will be promprted to restart Windows when this is done.

2	Restart your system. Do not skip this step.

3	Launch the installer again from the Reflection CD and select the Workstation Install option. Version 13.0 is installed on your system and the installer migrates your prior version settings. You will be prompted to restart your computer when this is done. The installation is not complete until you do this.

III. Upgrade using an Administrative Installation

Administrators can use this technique to distribute the NFS Client from a central network location. This procedure preserves NFS settings and mapped drives on end-user computers. Users should understand the importance of rebooting after the uninstall step.

1	Create an administrative installation. You can use the Administrative Install option provided by the Reflection installer, or use the Reflection Customization Manager.

2	Point end-users to Setup.exe at the administrative installation point, or have them launch a shortcut you have created using the Reflection Customization Manager.

3	The installer detects the presence of an older version of Reflection, stores NFS Client settings on the end-user's computer, then unistalls the older version. Users will be promprted to restart Windows when this is done.

4	When prompted, users must restart their systems. They should be instructed not to skip this step.

5	Users should be instruction to restart the installation (as in step 2). They will be prompted to restart their computers when this is done. This can be postponed, but installation is not complete until after the reboot.

Upgrade using Systems Management Server (SMS)

Administrators can use this technique to create an automated installation that automatically reboots and restarts the installer when needed. This procedure preserves NFS settings and mapped drives on end-user computers. Reflection provides the necessary files for use with SMS.

1	Create an administrative installation. You can use the Administrative Install option provided by the Reflection installer, or use the Reflection Customization Manager. In the next steps, you will use SMS to configure a package for the NFS Client using the package definition file (*.sms) that is created at the administrative installation point.

2	Launch SMS.

3	Bring up the Properties of either the Per-system attended or the Per-system unattended Program in the NFS package definition file.

4	Click on the Advanced tab and select Run another program first.

5	Select the package for the older NFS version from the package drop down list.

6	Select Uninstall from the Program drop-down list. Note: The Uninstall program was created using the Package Definition File found in the administrative installation point for your prior NFS version, or is one that you created manually.

7	Click OK to close the Program Properties.

8	Select the Package for the previous NFS version and bring up the Properties of its Uninstall Program.

9	Click on the Advanced tab and check Run another program first.

10	On the Package drop down list, select the 13.0 NFS Package.

11	Select Save NFS Settings from the Program drop-down list.

12	Select Run this program every time to ensure that the NFS settings are saved prior to uninstalling.

13	Click OK to close the Program Properties.

14	Advertise the modified 13.0 NFS installation program.

NFS Client Features

The following features are installed with the NFS Client:

•	NFS Client
Fully integrated access to shared files on an NFS server.

•	NFS Utility
The NFS Utility is available from the Windows Start menu. It displays information about the current NFS remote drives, the remote file systems and print queues you can connect to on various hosts, and the NFS server daemons that are running on your hosts.

If you’re installing NFS using the standalone full product, the following utilities are included with the NFS installer. If you’re installing the NFS Client from a Reflection suite CD, the Utilities are included in the Reflection installer, not the NFS Client installer.

FTP Client

LPD Server

Ping

TimeSync (not available for Windows XP)

For more information:
The WRQ Reflection NFS Client User Guide (an electronic manual available on the Reflection CD) includes Information about how to use an administrative installation to customize and deploy NFS Client to multiple users.

New Features in version 13.0

The following features are new in version 13.0:

The following features are new in version 13.0 of the Reflection NFS Client:

•	LDAP support
You can now configure the Reflection NFS Client to authenticate using LDAP (Lightweight Directory Access Protocol) directory services. The Reflection Client can be configured to use anonymous or simple (user name and password) authentication. Use the Authentication tab in the NFS Settings dialog box to set up LDAP authentication.

•	Authentication to multiple NFS servers using a single PCNFSD logon
Use this feature if you use PCNFSD authentication and you don’t want to log on separately to each NFS host. With this configuration, the NFS Client logs you onto a specified primary host the first time you try to access any NFS server. If this initial logon is successful, you can access any other NFS hosts that recognize the same user identification values. Use the Authentication tab in the NFS Settings dialog box to set up this authentication preference.

•	Logging onto NFS servers using your Windows credentials
A new setting, Use Windows credentials, enables you to specify whether or not you want the NFS Client to log onto NFS servers using your Windows credentials.

•	Scripted drive mapping
You can now configure scripted drive mapping for any authentication type (PCNFSD, NIS, or LDAP). Script processing allows automatic drive mapping at logon. Configure this using the NFS Other tab in the NFS Settings dialog box.

•	Configurable host access control
The new Host access control setting can be used to eliminate errors and delays seen in some network environments that have hosts not running NFS or hosts running NFS along with other network servers. Configure this list using the NFS Other tab in the NFS Settings dialog box.

•	WNet API support
Support for the WNet API lets you programmatically automate NFS operations.

Known Issues

The following are known issues in this version of the NFS Client.

Upgrades require an uninstall followed by a reboot
See the note under "Important Upgrade Information" at the top of this topic for details.

Long wait to complete an uninstall
At the end of the uninstall, there will be a long pause. This is normal. When the uninstall is complete you are prompted to restart Windows. Do not skip this step.

Command-line installations of NFS cannot use the '/q' or /qn switch.
If you use Msiexec.exe to install NFS from the command line, do not use the /q or /qn switch; these switches are not supported for the NFS Client. The /qb, /qr, and /qf switchs are supported.

Deploying NFS Client to multiple users
"Assign or Publish to Users" is not supported under Active Directory:
The Group Policy "Assign or Publish to Users" option cannot be used when deploying NFS Client. Instead, use the "Assign to Computers" options for a successful deployment.


About this Readme file
Version 13.0 Readme

About this Readme File

This Readme Help file contains information about the complete line of Reflection products and utilities.

Click one of the following to see which applications and utilities are available on your product CD.

WRQ Reflection for the Multi-Host Enterprise, Professional Edition

WRQ Reflection for the Multi-Host Enterprise, Standard Edition

WRQ Reflection for IBM

WRQ Reflection for HP with NS/VT

WRQ Reflection for UNIX and OpenVMS

WRQ Reflection for SecureIT

WRQ Reflection Suite for X

WRQ Reflection X

WRQ Reflection NFS Client


Printing information from the Readme file
Version 13.0 Readme

Printing information from this Readme File

To print individual help topics:

1	Display the topic you want to print.

2	Click the Print button located at the top of the Help window.

To print the entire contents of this Readme:

1	Click Help Topics

2	Click the Contents tab.

3	Select the book labeled WRQ Reflection 13.0 Readme.

4	Click the Print button located at the bottom of the Help Contents window.


Viewing the End-User License Agreement (EULA)
Version 13.0 Readme

Viewing the End-User License Agreement (EULA)

The end-user license agreement is displayed during installation, and is available for viewing and printing from the Reflection product CD.

The file is in Rich Text Format (RTF) and can be displayed in Word or WordPad. It is available at the root folder of the CD and is installed to the \Reflection folder and is named according to language as shown in the table below:

English	License_enu.rtf
French	License_fra.rtf
German	License_deu.rtf
Japanese	License_jpn.rtf


System and Installation requirements
Version 13.0 Readme

System and Installation Requirements

This topic provides a list of requirements for support of selected features in Reflection version 13.0:

Operating System:

•	Windows XP

•	Windows Server 2003

•	Windows 2000 (Workstation or Server)

Privileges to install the Reflection product

You must have Administrative Rights or have your system administrator enable the Elevated Privileges policy in order to install the Reflection product.

Installing this product using Systems Management Server (SMS)

Support for Microsoft Systems Management Server (including SMS 2003) is included in the form of a Systems Management Server (.sms) file Reflection can create for you. Consult the Reflection Customization Manager Help (installed with the Reflection Administrator's Toolkit) and your Windows Installer documentation for information about loading and running these files under SMS.

Media Application Server (MAS)

Support for MAS requires Microsoft DirectX version 8.1 or higher. Reflection will not install MAS if this version is not detected on your machine.


Installation guidelines and known issues
Version 13.0 Readme

Installation Guidelines and Known Issues

Installing Reflection

Use these steps to install Reflection to a workstation (if you are upgrading an existing copy of Reflection please see the section "Upgrading an existing copy of Reflection on your PC" below):

1	Insert the Reflection CD. On most systems the installation program (Install.exe) starts automatically.

2	Click Install Reflection on the opening panel.

3	Select the product or feature you want to install then click Workstation Install.

Note: When you start the installation, Reflection offers to upgrade the Microsoft Windows installer service to version 3.x (the latest version), which provides support for removable patches. If you are already running the minimum required version of the service (v2.0), you can skip this step if you wish. If you upgrade the service, a reboot of the computer is required, after which you should restart the installation program.

Upgrading an existing copy of Reflection on your PC

Please note the following before you install version 13.0 to a computer that is already running any older Reflection products.

•	The 13.0 installer will detect an earlier version installed anywhere on your system and automatically upgrade to version 13.0. The earlier version will be removed by the upgrade.

•	You must upgrade all of your Reflection products to version 13.0 at the same time. After you upgrade any Reflection product to version 13.0, all previous versions of any other Reflection products you have installed on the same computer must also be upgraded in order to function properly. Mixing Reflection version 13.0 and prior versions on the same machine will cause problems.

•	When you upgrade the Reflection NFS Client the previous version must be removed and you must restart your system before you can install the newer version. If an older version is present, the installer will automatically uninstall the older version, save your settings, and prompt you to reboot. Do not skip the reboot; the older version is not completely removed until you do. Attempting to install the newer version when the older version is still present will not succeed, and may cause problems. Click here for details.

Refer to the following technical note for more information:

WRQ Technical Note 1645

Upgrading from F-Secure

If you are upgrading to Reflection from F-Secure, you can use Reflection's F-Secure Migration wizard to convert your F-Secure profiles to Reflection settings files. Click here for more information.

Installing more than one Reflection product to the same computer

If you have purchased multiple Reflection products please note the following:

•	Use the same installation folder for all products.

•	WRQ strongly recommends that you keep all Reflection products upgraded to the same version. Mixing Reflection version 13.0 and prior versions on the same machine will cause problems.

Privileges required to install Reflection

You must have Administrative Rights to install Reflection or have the system administrator enable the elevated privileges policy.

If you have logged onto a domain, you can install Reflection under any of the following conditions:

•	You are a member of "Domain Admins."

•	You have a Group Policy that is set to specify "Always install with elevated privileges."

•	The Reflection installer package has been "assigned" or "published" to you via Active Directory.

Installing the Reflection Administrator's Toolkit

If you are installing the Reflection Administrator's Toolkit, please note the following:

•	Install your Reflection product(s) first. The Installer checks to see which Reflection products you have on your computer and installs appropriate tools for those products.

•	The Reflection Administrator's Toolkit should not be installed to the folder that contains your Reflection application(s). (By default the installer puts Reflection in C:\Program Files\Reflection and the Administrator's toolkit in C:\Program Files\WRQ\RToolkit.)

Installing this product to Windows Terminal Services

Detailed information about configuring and using Reflection with Windows Terminal Server is available on WRQ's web site. Refer to the following technical note for more information:

WRQ Technical Note 1097

Installing this product using Systems Management Server (SMS)

Support for Microsoft Systems Management Server is included in the form of a Systems Management Server (.sms) file that Reflection can create for you. Consult the Reflection Customization Manager Help (installed with the Reflection Administrator's Toolkit) and your Windows Installer documentation for information about loading and running these files under SMS.

Known Issues

Before you begin, review the known issues for the Reflection application(s) you plan to install.


Reflection for HP, UNIX and OpenVMS known issues and new features
New Features and Known Issues

WRQ Reflection for HP and WRQ Reflection for UNIX and OpenVMS

This topic lists new features and known issues in these Reflection applications:

Reflection for HP

Reflection for UNIX and OpenVMS

Reflection for ReGIS Graphics

New Features in Version 13.0

The following features are new in version 13.0. For more complete information about these features, search for "New features" in the Reflection application Help.

WRQ Reflection F-Secure Migration Wizard

•	The WRQ Reflection F-Secure Migration Wizard will detect and migrate F-Secure profiles to the appropriate settings files on upgrade from F-Secure to Reflection. This applies to any upgrade to Reflection for HP, Reflection for UNIX and OpenVMS (and ReGIS Graphics), and Reflection for Secure IT.

Connection and Emulation

•	IPv6 Support
Support for IPv6 has been added to the following protocols: Telnet, Secure Shell, OpenSSL, FTP, and SFTP.

•	QNX
Reflection for UNIX and OpenVMS and Reflection for Secure IT now support host applications written to use QNX emulation. Select the QNX emulation type on the Terminal Type tab of the Terminal Setup dialog box to use this emulation. When you do this, the PC English (437) host character set is automatically selected in the Host character set option on the Emulation tab.

•	Xterm
Reflection for UNIX and OpenVMS and Reflection for Secure IT now support host applications written to use Xterm emulation. Select the Xterm emulation type on the Terminal Type tab of the Terminal Setup dialog box to use this emulation. When you do this, the PC English (437) host character set is automatically selected in the Host character set option on the Emulation tab.

Mapping

•	Support for X11 Mouse style selection, copy, and paste
The Keyboard and Mouse tab (Setup > Terminal) now includes options that let you change the default copy and paste behavior.

File Transfer

•	Reflection FTP file transfers performed in passive mode
The Use passive mode option in Reflection for HP, UNIX and OpenVMS, and ReGIS Graphics lets the client initiate the data connection for directory listings and file transfers when using Reflection's integrated FTP feature. This permits connections through personal firewalls, such as those on Windows XP.

Security

•	New Safeguards dialog box
The new Safeguards dialog box lets you select what session information is discarded after logging out.

•	Improved Secure Shell user interface
The updated Reflection Secure Shell Settings dialog box includes more Secure Shell settings as well as tools to manage user and host keys and configure port forwarding.

•	Improved uploading of Secure Shell user keys
With the click of one button, you can now easily upload user's public keys to the appropriate host location(s) and filename(s) on the most popular Secure Shell servers.

•	Secure Shell key agent
The WRQ Reflection Key Agent allows you to quickly log in to Secure Shell servers using locally-stored private keys to authenticate the connection. This utility streamlines the user key management process and supports agent forwarding to additional Secure Shell servers.

•	Secure Shell command line client
This tool allows users to run the Secure Shell client from a DOS command line prompt.

•	Enhanced Public Key Infrastructure (PKI) support
There is now support in the User Key Management interface for Public Key Infrastructure (PKI) through the Microsoft Certificate store for Secure Shell authentication.

•	SOCKS v5 support
Reflection will now connect to a SOCKS proxy server using SOCKS version 5.0 protocol.

Saving and Exiting Reflection

•	Layout files now support FTP and Reflection for Secure IT sessions
Reflection FTP Client and Reflection for Secure IT sessions are now included when you save Reflection layouts.

View Settings

•	New settings have been added to the View Settings dialog box feature.

Programming

The following updates to Reflection for HP, UNIX and OpenVMS, and ReGIS Graphics provide users and system administrators with greater flexibility for sharing and maintaining macros.

•	Enhanced support for Windows Terminal Server APIs
The following Windows Terminal Server (WTS) API's have been integrated into Reflection:
WTSIPAddress - Windows Terminal Server IP Address
WTSPCName - Windows Terminal Server PC Name
WTSUserName - Username on Windows Terminal Server

•	New and updated programming commands
New and updated commands have been added to the Reflection API (Application Programming Interface).
Note: the Reflection API is not available in the Reflection for Secure IT Windows client.

Features for System Administrators

•	Deployment of FTP and Secure IT client sessions from Reflection Administrator
Both the WRQ FTP Client and the Reflection for Secure IT client can now be configured and deployed using the Reflection Administrator centralized management tool.

Known Issues

The following are known issues in this version of Reflection:

Known issues that affect Secure Shell connections
Click here to view a list of known issues that affect Reflection Secure Shell support.

Error in SharedMacro file documentation
The Reflection application Help incorrectly states that the SharedMacros file is created the first time you launch Reflection. Although the SharedMacros project is visible in the Visual Basic Editor whenever you launch Reflection, the SharedMacros file is not created until you add content to this project and save your changes.


How to install ReGIS Graphics
To install ReGIS Graphics

If you have already installed Reflection for UNIX and OpenVMS, use the Add/Remove Programs panel from Control Panel to reach step 3 below. Otherwise, follow these steps from the beginning:

1	Put the CD in your CD-ROM reader and follow the instructions in each panel to see the Select Installation Type panel.

2	Choose a Custom installation type in the Select Installation Type panel.

3	In the Select Features panel, open the Host Access feature, then click the HP, UNIX, & OpenVMS feature.

4	Click the ReGIS Graphics feature and choose an installation state.

5	Continue through the remaining panels.


Reflection X new features and known issues
New Features and Known Issues

WRQ Reflection X

This topic lists new features and known issues in Reflection X.

New Features in Version 13.0

The following features are new in version 13.0. For more complete information about these features, search for "New features" in the Reflection X application Help.

Compatibility

•	Compliance with the X11R6.8 release
Reflection X fully complies with the X11R6.8 release of the X Window system, released on September 8, 2004. Now, X Window system desktop projects, such as Gnome and KDE, can greatly extend their visual user interface vocabulary when running on Reflection X while still ensuring backward compatibility for existing applications.

Accessibility and Input

•	Support for SpaceBall 5000 and Logitech Magellan Space Mouse motion controllers
Reflection X now supports input devices such as the SpaceBall 5000 and the SpaceMouse 4000 Plus XT, through the XInput extension.

•	Ability to input data using on-screen keyboards from Windows and Gnome
You can now use the XKeyboard Extension to input data using a pointing device with the on-screen keyboards that are included in Windows and Gnome version 2.x.

Display

•	Multiple X screen support
Reflection's Multiple X Screen feature allows users to associate up to nine X screens to a single server instance. It also allows them to configure the size of their X screens and choose to which monitor they would like to direct the X screens using options in the X Screen settings panel. Users can also work full-screen using the Full Screen (no title bar) feature or specify the screen size using the Virtual size (pixels) and Dimensions text boxes.

•	Ability to automatically paste text or bitmaps to a preferred editor
Using the Editor option, you can now configure Reflection X to automatically paste an image to a graphic editor or text to a text editor. This new functionality is implemented in the Clipboard Settings panel, using the Copy Rectangle/Copy Selection feature or other similar options.

User Interface

•	Application-specific X client icons and configurable foreground color
Reflection X can now display an X client’s application-specific icon in the X client’s title bar, the Alt+Tab (Windows application switching) navigation window, and on the Windows taskbar. The X manager can also let a user configure the icon's color. Use X client icon foreground color to configure this option.

•	Extension Manager dialog box redesigned for ease of use
The Extension Manager dialog box (Settings > Server > Extensions) now features a new look that lets the user easily enable or disable extensions. Users can configure additional options for selected extensions by clicking Advanced.

Extensions

•	Support for additional extensions, including Double Buffer and Xf86BigFont
Reflection X now includes support for more X extensions, including the XKeyboard (XKB), Double-Buffer (XMB), XInput, GLX, and Xf86BigFont extensions, among others. You can access this support in the X Server Settings panel.

Settings

•	Additional settings for the View Settings feature
New settings have been added to the View Settings dialog box.

•	Support for X protocol-compliant XBell
A Compliant XBell check box was added to the X Server Settings dialog box. When this option is selected, your PC speaker will issue a beep of pitch and duration that is specified by the X protocol, rather than by Windows. When this check box is cleared, your PC speaker will issue the Window's "asterisk" sound, which you can configure in the Control Panel.

Connections

•	Downloadable client and server templates
Information provided via new shortcut menu options in the X Manager's Client Templates and X Server Templates branches let a user download and start a session using server and client template files located at a web site.

•	Ability to auto-detect font servers that are not running
Reflection X will now automatically detect unresponsive font servers and free the connection, reconnecting when the font server connection is again active.

X Server

•	Start additional XDM sessions without resetting the X server
You can now start additional XDM sessions without resetting your current X server instance and dropping current X clients.

Connection Wizard

•	Additional connection types supported in the X Client Wizard
The client files you can create with the X Client Wizard now support more connection types, such as REXEC, RLOGIN, SECURE SHELL, and PCX$SERVER. The connection type you choose is saved in a client file that you specify in the Wizard's File name text box.

•	Bypass verification to quickly create client files for other environments
You can now configure the X Client Wizard to create client files without verifying the connection information during the session. Doing this lets you quickly create site-specific client files for distribution in other environments. Use the Wizard's Verify host clients check box to do this.

New Security Features

•	New features for configuring and administering Secure Shell connections

-	Improved Secure Shell user interface
The updated Reflection Secure Shell Settings dialog box includes more Secure Shell settings as well as tools to manage user and host keys and configure port forwarding.

-	Improved uploading of Secure Shell user keys
With the click of one button, you can now easily upload user's public keys to the appropriate host location(s) and filename(s) on the most popular Secure Shell servers.

-	Secure Shell key agent
The WRQ Reflection Key Agent allows you to quickly log in to Secure Shell servers using locally-stored private keys to authenticate the connection. This utility streamlines the user key management process and supports agent forwarding to additional Secure Shell servers.

-	Secure Shell command line client
This tool allows users to run the Secure Shell client from a DOS command line prompt.

•	Password caching
Reflection's Single Sign-On (SSO) capability lets a user authorize secure connections to various hosts by passing their User ID and Password values directly to the Windows API.

•	Font retrieval over SSH connections
The font retrieval feature in Reflection X now has a Use secure file transfer option. This allows users to download fonts from hosts that require a secure SSH connection.

Known Issues

The following are known issues in this version of Reflection:

Known issues that affect Secure Shell connections
Click here to view a list of known issues that affect Reflection Secure Shell support.


Reflection for IBM known issues and new features
New Features and Known Issues

WRQ Reflection for IBM

This topic lists new features and known issues in Reflection for IBM.

New Features in version 13.0

The following features are new in version 13.0. For more complete information about these features, search for "New features" in the Reflection for IBM application Help.

Terminal Configuration

•	Customize the number of rows and columns in 3270 terminal sessions
You can configure 3270 terminal sessions to use customizable values for rows or columns. Open the Session Setup dialog box and set Model ID to <Custom Model Extended>. .

File Transfer

•	SSL/TLS secure encryption for AS/400 data transfer
When you configure secure SSL/TLS connections Reflection now encrypts all data communication with the host, including transfers done using Reflection's Transfer dialog box.

•	Batch file transfer is easier to use
Reflection's batch transfer support includes a new Batch tab in the File Transfer dialog box that makes it easier to create, modify, and save batch transfers. You can also now configure and execute batch transfers in connected 5250 terminal sessions without having to open a separate Reflection session to handle the batch transfer.

•	Integrated FTP transfer
Use the Reflection Transfer Setup dialog box to configure FTP file transfer within a Reflection session. FTP file transfers are available in both 3270 and 5250 terminal sessions. Note: You can also still use the Reflection FTP Client for a wider range of FTP transfer features.

•	View files on TSO hosts with no host configuration needed
Prior versions of Reflection required you to transfer two WRQ-supplied host execs to TSO mainframes to support the Show Host Files button in the Transfer dialog box. These files (Wrqlds and Wrqlcat) are no longer needed.

Security

•	SSL/TLS secure encryption for AS/400 data transfer
When you configure secure SSL/TLS connections, Reflection now encrypts all data communication with the host, including transfers done using Reflection's Transfer dialog box.

•	SOCKS v5 support
Reflection will now connect to a SOCKS proxy server running SOCKS version 5.0.

Programming

•	New programming commands
The following methods and properties have been added to the Reflection for IBM Visual Basic for Applications API: CustomColumns, CustomRows, FTPReceiveFile, FTPSendFile, GetNumToolbars, UseWindowsCryptoAPI, XfrFTPLocalFile, XfrFTPRemoteFile.

Known Issues

The following are known issues in this version of Reflection for IBM:

DLC support under Windows XP
Microsoft Windows XP Professional does not currently include support for the DLC (802.2) transport. However, it is possible to configure Windows XP to support DLC for use with Reflection. Please contact WRQ technical support for detailed information.

Reflection SDLC and DFT Support
Reflection support for SDLC and DFT connections is not included in a Typical installation. To add support for either transport, use a custom install and select the support you need under Host Access > IBM > Utility and Support Files. These transports are not recommended for PCs running Windows XP.

Reflection cannot access macros from an http address if the macros are in a settings file created prior to version 12.0
Starting with version 12.0 you can open Reflection settings files using a URL. If you want to open a settings file created prior to version 12.0, you must convert it to the crurrent binary format before copying it to the web server. This is because starting with version 12.0, Reflection no longer stores macros in separate *.rvx files, and if you open an older settings file using a URL, Reflection will not find the associated *.rvx file.

Error in SharedMacro file documentation
The Reflection application Help incorrectly states that the SharedMacros file is created the first time you launch Reflection. Although the SharedMacros project is visible in the Visual Basic Editor whenever you launch Reflection, the SharedMacros file is not created until you add content to this project and save your changes.

Problems with floating toolbar display when you are using multiple monitors
If you are using multiple monitors and you have positioned the Reflection toolbar in a "floating" location, you may not be able to see the toolbar when you reopen your settings file. To restore the toolbar display, set the size of the Reflection window so that it is not maximized and then drag the window to bring the toolbar into view.


Reflection FTP known issues and new features
New Features and Known Issues

WRQ Reflection FTP

The WRQ Reflection FTP Client allows a PC running Microsoft Windows to act as an FTP client on a networked computer. Using the FTP Client, you can connect to an FTP server running on another PC, or on a UNIX, OpenVMS, IBM, HP, or other host. Once connected, you can view files on the server and use the File Transfer Protocol (FTP) to transfer files between your PC and the FTP server. You'll find the high speed of FTP transfers particularly handy for transferring large files.

The following features are new with Reflection FTP Client version 13.0.

FTP Client settings files

Reflection FTP Client settings are now saved to FTP Client settings files (*.rfw). This provides improved flexibility for administering and maintaining FTP Client settings. In prior versions, these settings were saved in the Windows registry. If you are upgrading from an older version your settings are migrated automatically to a settings file the first time you run the client.

FTP sessions can be included in saved layouts

Reflection layout files enable you to save a desktop configuration that involves mutliple Reflection sessions. You can now save Reflection layout files from the FTP Client, and FTP Client sessions are included in layouts you save using other Reflection applications.

Support for changing UNIX file permissions

You can now change file permissions on a UNIX server using the Reflection FTP Client. You can do this in the server pane display or by using the FTP command line. This new feature is available for all UNIX and Linux connections, including those secured using Secure Shell and Kerberos.

New Update option for transfers where the file already exists

The FTP Client supports a new Update option for transfers in which the file already exists in the destination location. When you select this option, the client overwrites the destination file only if the file being transferred is newer than the destination file.

New features for configuring and administering Secure Shell connections

Improved Secure Shell user interface
The updated Reflection Secure Shell Settings dialog box includes more Secure Shell settings as well as tools to manage user and host keys and configure port forwarding.

Improved uploading of Secure Shell user keys
With the click of one button, you can now easily upload user's public keys to the appropriate host location(s) and filename(s) on the most popular Secure Shell servers.

Secure Shell key agent
The WRQ Reflection Key Agent allows you to quickly log in to Secure Shell servers using locally-stored private keys to authenticate the connection. This utility streamlines the user key management process and supports agent forwarding to additional Secure Shell servers.

Secure Shell command line client
This tool allows users to run the Secure Shell client from a DOS command line prompt.

SOCKS v5 support

Reflection will now connect to a SOCKS proxy server running SOCKS version 5.0.

Added Programming Support

The following new methods properties have been added to the FTP Client Automation API.

OpenSettings method

SaveSettings method

Anonymous property

SavePassword property

SettingsFileName property

KeepAliveCommand property

TLSImplicitConnection property

Known Issues

The following are known issues in this version of the Reflection FTP Client:

Known issues that affect Secure Shell connections
Click here to view a list of known issues that affect Reflection Secure Shell support.


Reflection SFTP known issues and new features
New Features and Known Issues

WRQ Reflection SFTP

WRQ's SFTP Client allows a PC running Microsoft Windows to act as an FTP client on a networked computer. Using the FTP Client, you can connect to an FTP server running on another PC, or on a UNIX, OpenVMS, IBM, HP, or other host. All SFTP Client connections are secured using the Secure Shell protocol. You cannot configure unsecured connections. Once connected, you can view files on the server and use the Secure File Transfer Protocol (SFTP) to transfer files between your PC and the FTP server.

Migrating from F-Secure

If you are upgrading to Reflection from F-Secure, you can use the F-Secure Migration wizard to convert your F-Secure profiles to Reflection settings files. Click here for more information.

Known Issues

The following are known issues in this version of the Reflection FTP Client.

Known issues that affect Secure Shell connections
Click here to view a list of known issues that affect Reflection Secure Shell support.


WRQ Reflection for the Multi-Host Enterprise, Professional Edition
Applications and Utilities

WRQ Reflection for the Multi-Host Enterprise, Professional Edition

The following applications and utilities are available on the WRQ Reflection for the Multi-Host Enterprise, Professional Edition CD. Click an item for more information:

Host Access

WRQ Reflection for IBM

WRQ Reflection for HP

WRQ Reflection for UNIX and OpenVMS

WRQ Reflection for ReGIS Graphics

WRQ Reflection FTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Key Agent, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Key Agent

Connection Wizard

LPD Server

TimeSync (not available for Windows XP)

Virtual Desktop (not available for Windows XP)

Ping

Reflection Web Launch

Additional Applications

These applications use separate installers that you can launch from the Reflection product CD.

WRQ Reflection NFS Client

Reflection Administrator's Toolkit


WRQ Reflection for the Multi-Host Enterprise, Standard Edition
Applications and Utilities

WRQ Reflection for the Multi-Host Enterprise, Standard Edition

The following applications and utilities are available on the WRQ Reflection for the Multi-Host Enterprise, Standard Edition CD. Click an item for more information:

Host Access

WRQ Reflection for IBM

WRQ Reflection for UNIX and OpenVMS

WRQ Reflection for ReGIS Graphics

WRQ Reflection FTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Key Agent, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Key Agent

Connection Wizard

LPD Server

TimeSync (not available for Windows XP)

Virtual Desktop (not available for Windows XP)

Ping

Reflection Web Launch

Additional Applications

These applications use separate installers that you can launch from the Reflection product CD.

WRQ Reflection NFS Client

Reflection Administrator's Toolkit


WRQ Reflection Suite for X
Applications and Utilities

WRQ Reflection Suite for X

The following applications and utilities are available on the WRQ Reflection Suite for X CD. Click an item for more information:

X Window Server

WRQ Reflection X

Host Access

WRQ Reflection for IBM

WRQ Reflection for UNIX and OpenVMS

WRQ Reflection for ReGIS Graphics

WRQ Reflection FTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Key Agent

Connection Wizard

LPD Server

TimeSync (not available for Windows XP)

Virtual Desktop (not available for Windows XP)

Ping

Reflection Web Launch

Additional Applications

These applications use separate installers that you can launch from the Reflection product CD.

WRQ Reflection NFS Client

Reflection Administrator's Toolkit


WRQ Reflection X applications and utilities
Applications and Utilities

WRQ Reflection X

The following applications and utilities are available on the WRQ Reflection X CD. Click an item for more information:

X Window Server

WRQ Reflection X

Host Access

WRQ Reflection for UNIX and OpenVMS

WRQ Reflection FTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Key Agent

Connection Wizard

LPD Server (not available for Windows XP)

TimeSync (not available for Windows XP)

Virtual Desktop

Ping

Reflection Web Launch

Additional Applications

This application uses a separate installer that you can launch from the Reflection product CD.

Reflection Administrator's Toolkit


WRQ Reflection for HP with NS/VT applications and utilities
Applications and Utilities

WRQ Reflection for HP with NS/VT

The following applications and utilities are available on the WRQ Reflection for HP with NS/VT CD. Click an item for more information:

Host Access

WRQ Reflection for HP

WRQ Reflection FTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Key Agent

Connection Wizard

LPD Server

TimeSync (not available for Windows XP)

Virtual Desktop (not available for Windows XP)

Ping

Reflection Web Launch

Additional Applications

This application uses a separate installer that you can launch from the Reflection product CD.

Reflection Administrator's Toolkit


WRQ Reflection for UNIX and OpenVMS applications and utilities
Applications and Utilities

WRQ Reflection for UNIX and OpenVMS

The following applications and utilities are available on the WRQ Reflection for UNIX and OpenVMS CD. Click an item for more information:

Host Access

WRQ Reflection for UNIX and OpenVMS

WRQ Reflection for ReGIS Graphics

WRQ Reflection FTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Key Agent

Connection Wizard

LPD Server

TimeSync (not available for Windows XP)

Virtual Desktop (not available for Windows XP)

Ping

Reflection Web Launch

Additional Applications

This application uses a separate installer that you can launch from the Reflection product CD.

Reflection Administrator's Toolkit


WRQ Reflection for Secure IT applications and utilities
Applications and Utilities

WRQ Reflection for Secure IT

The following applications and utilities are available on the WRQ Reflection for Secure IT CD. Click an item for more information:

Host Access

WRQ Reflection for Secure IT

WRQ Reflection SFTP Client

Utilities you can install with Reflection

You can install these utilities when you install Reflection.

Kerberos Manager

Key Agent

Additional Applications

This application uses a separate installer that you can launch from the Reflection product CD.

Reflection Administrator's Toolkit


WRQ Reflection for IBM applications and utilities
Applications and Utilities

WRQ Reflection for IBM

The following applications and utilities are available on the WRQ Reflection for IBM CD. Click an item for more information:

Host Access

WRQ Reflection for IBM

WRQ Reflection FTP Client

Utilities

You can install these utilities when you install Reflection. Under a Typical installation, the Kerberos Manager, Connection Wizard, and Ping are marked to install under all operating systems. Virtual Desktop and TimeSync are also marked to install in a Typical installation, but are not available if your computer is running Windows XP.

Kerberos Manager

Connection Wizard

Key Agent

LPD Server

TimeSync (not available for Windows XP)

Virtual Desktop (not available for Windows XP)

Ping

Reflection Web Launch

Additional Applications

This application uses a separate installer that you can launch from the Reflection product CD.

Reflection Administrator's Toolkit

Third-Party Software

HiT Drivers for the AS/400 and the IBM DB2 database


WRQ Reflection NFS Client applications and utilities
Applications and Utilities

WRQ Reflection NFS Client

The following applications and utilities are available on the WRQ Reflection NFS Client (full product) CD. Click an item for more information:

WRQ Reflection NFS Client

WRQ Reflection FTP Client

WRQ Reflection LPD

WRQ Reflection Ping

WRQ Reflection TimeSync (not available for Windows XP)

Additional Applications

This application uses a separate installer that you can launch from the Reflection product CD.

Reflection Administrator's Toolkit


Customization Manager
Version 13.0 Readme

Reflection Customization Manager

The Reflection Customization Manager utility makes installing and running Reflection as simple as possible for your users. Use it to create files with all the information your users need to get connected to a host, select which products and/or features you want installed on user machines, limit user access to Reflection functionality, and distribute these customizations to appropriate user groups.

The Customization Manager is included in the Reflection Administrator's Toolkit.

Known Issues

There are no known issues for this version of Reflection Customization Manager.


Reflection Virtual Desktop
Version 13.0 Readme

Reflection Virtual Desktop

Most Windows users run several programs at a time and unless you have a very large display, your PC screen can begin to look very cluttered. The Reflection Virtual Desktop is a way to spread out your work and organize it. Your computer screen is like a viewing window (or "viewport") for a much larger area. To view the Virtual Desktop, open your Windows Start menu, point to the WRQ Reflection folder, point to Utilities, and then click Reflection Virtual Desktop. For help, right-click the Virtual Desktop, and then click Help on the menu that opens.

Known Issues

The following are known issues in this version of Reflection Virtual Desktop:

Reflection Virtual Desktop is not available for Windows XP
Reflection Virtual Desktop is not available for Windows XP and will not install on computers running this operating system. If you are using Windows XP, you can use the Virtual Desktop Manager, which is available with Microsoft's PowerToys. See http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp for more information.


Reflection Connection Wizard
Version 13.0 Readme

Reflection Connection Wizard

The Reflection Connection Wizard is a tool that guides you through the process of establishing a host connection. To launch the Wizard, open your Windows Start menu, point to the WRQ Reflection folder, point to Wizards, and then click Connection Wizard. Use the Connection Wizard Help buttons for more information about using this utility.


Reflection Profiler
Version 13.0 Readme

Reflection Profilers

Reflection Profilers let system administrators customize Reflection products and limit access to Reflection features. For example, using the Reflection Profiler you can disable menu items, prevent users from altering specific settings (such as connection information), and designate a set of default settings. Note: If you want to deploy profiled copies of Reflection to multiple users, use the Reflection Customization Manager to launch the Profiler. See the Customization Manager Help for more information.


Documentation
Version 13.0 Readme

Documentation

Electronic Manuals

This CD includes electronic versions of Reflection manuals. The electronic manuals are available in Portable Document Format (*.pdf). You need to have Adobe Reader installed to view the manuals.

To read and/or print the manuals from the Reflection product CD:

1	Place the CD in the CD-ROM reader; the installation program starts.

2	Click Documentation on the installer's opening panel.

3	Select a Manual and click View Manual. You can use the Adobe Reader commands to view and/or print the manual.

To install the manuals to your local hard drive (not available in WRQ Reflection for Secure IT):

1	Place the CD in the CD-ROM reader; the installation program starts.

2	Click Install Reflection on the opening panel.

3	Select Reflection Manuals and then click Workstation Install.

Application Help

Each Reflection application includes extensive Help that you can access after you have installed Reflection. This help is your most complete source of information on how to use and configure Reflection. Refer to it for information that is not available in the electronic manuals.


HIT Drivers
Version 13.0 Readme

HiT Drivers for the AS/400 and the IBM DB2 database

The following ODBC drivers are included with Reflection for IBM:

•	HiT ODBC/400 Lite: for access to AS/400 data

•	HiT ODBC/DB2 (evaluation copy): for access to mainframe data

These drivers allow you to receive data from your mainframe or AS/400 system.


Reflection Line Printer Daemon (LPD)
Version 13.0 Readme

Reflection Line Printer Daemon (LPD)

Reflection LPD is a line printer daemon, or server, that you can use to make your locally attached printer available to other users on the network. LPD features allow you to: add, change, or remove LPD printers; monitor print queue status; automatically enable LPD when you start Windows; and view an activity log containing a complete record of LPD activity.


Reflection TimeSync
Version 13.0 Readme

Reflection TimeSync

Reflection TimeSync synchronizes time between Windows desktop clocks and network time servers. The network time servers you use for calibration can be on your local area network or anywhere on the Internet. TimeSync supports both NTP and the Time protocol.

Known Issues

The following are known issues in this version of Reflection TimeSync:

TimeSync is not available for Windows XP
Reflection TimeSync is not available for Windows XP. If you are running Windows XP, use the Service called Windows Time, which is available as part of the Windows XP operating system.

Deploying TimeSync to multiple users

"Assign or Publish to Users" is not supported under Active Directory
The Group Policy "Assign or Publish to Users" option cannot be used when deploying TimeSync. Instead, use the "Assign to Computers" option for a successful deployment.


Reflection Ping
Version 13.0 Readme

Reflection Ping

Ping is a troubleshooting utility that helps you to confirm that a host can be reached.


Reflection Administrator's Toolkit
Version 13.0 Readme

Reflection Administrator's Toolkit

Reflection administrative applications and utilities are available in the Reflection Administrator's Toolkit. This administrative toolkit is a standalone installation and will install the administrative components to a different folder than the standard Reflection default installation folder.

These administrative components are installed by default to C:\Program Files\WRQ\RToolkit, and include:

•  Reflection Customization Manager

•  Reflection Profilers

•  Reflection Group Policy Support

•  Reflection for IBM Conversion Tool (Reflection for IBM only)

To install Reflection Administrator's Toolkit, follow these steps:

1	Place the Reflection product CD in the PC's CD ROM drive. On most systems the installation program (Install.exe) will start automatically.

2	Click Install Reflection.

3	In the Install Reflection panel, click Reflection Administrator's Toolkit, then click Workstation install.

4	The installation begins. When you are asked to specify your installation folder, do not choose your current Reflection folder (this is a requirement). Instead, accept the default or another local folder of your choosing.

See the System Administrator's Guide for more information. (This manual is available in electronic form on the Reflection CD.)


Reflection Web Launch
Version 13.0 Readme

Reflection Web Launch

Installed on a user workstation, Reflection Web Launch is an ActiveX control that securely transfers settings from a web server, so that those settings can be centrally administered and easily accessed from a web browser. Refer to the following technical note for complete details on how to set up your web page and configure user machines:

 WRQ Technical Note 1633


Kerberos Manager
Version 13.0 Readme

Kerberos Manager

The Reflection Kerberos Manager provides support for configuring the Reflection Kerberos Client. Use the Kerberos Manager to create or modify principal profiles, add or modify realms, set ticket options, or perform other Kerberos management tasks.

Information that you configure using the Kerberos Manager is saved in your Windows registry and this information applies to all installed Reflection applications that support Kerberos. You can import and export these settings using the Kerberos Manager's Export Settings and Import Settings commands.


Key Agent
Version 13.0 Readme

Key Agent

The Reflection Key Agent is a tool for creating and managing Secure Shell user keys. The Key Agent:

•	Stores keys securely in encrypted form.

•	Enables you to access all stored keys with a single passphrase. Because keys are decrypted and stored in memory, only your initial passphrase is required. The agent handles all subsequent authentication using your stored keys.

•	Supports agent forwarding to additional Secure Shell servers. This enables public key authentication to be used for additional Secure Shell connections without transporting the private key.

•	Provides tools for key management including: creating new keys, importing existing keys, deleting keys and uploading the public key file to a specified server in the appropriate format.

•	Maintains a log file to aid in troubleshooting.


Reflection Secure Shell known issues and new features
New Features and Known Issues

Secure Shell

Secure Shell support is fully integrated into the following Reflection applications:

Reflection for HP
Reflection for UNIX and OpenVMS
Reflection for Secure IT
Reflection for ReGIS Graphics
Reflection X
Reflection FTP Client
Reflection SFTP Client

Features

Reflection Secure Shell support includes:

•	Secure connections to both ssh1 and ssh2 protocol servers.

•	Standard Secure Shell features including: TCP port forwarding (including X-11), data stream compression and encryption, authentication (using a password, public key, keyboard interactive, or Kerberos key), and logging.

•	A user key generation tool that enables you to create RSA, RSA1, and DSA keys.

•	Tools for uploading public keys to your Secure Shell server. Reflection automatically detects the server type, exports the correct key type, and installs it in the correct location on the server.

•	Tools to view and manage trusted host keys.

•	A Key Agent utility that enables you to manage multiple keys with a single passphrase, and forward authentication to additional servers.

•	Secure SFTP file transfer.

•	Standalone DOS command-line utilities for ssh, ssh-keygen, sftp, and scp.

Known Issues

The following are known issues that affect Secure Shell connections:

No notification when Secure Shell connection is lost
If you lose your network connection while connected using Secure Shell, the Reflection application will not display a message notifying you of the lost connection. However, when you attempt to perform any operation with a secured application that requires communications with the host, you will receive an error message notification that the connection has been closed.

Slow response from Secure Shell functions
You may experience a slow response, indicated by the hourglass cursor, when you perform some of the following Secure Shell actions:

•	Open the Secure Shell Settings dialog multiple times

•	View the User Keys or Host Keys tabs in the Secure Shell Settings dialog multiple times

•	Make Secure Shell connections multiple times

•	Disconnect Secure Shell connections from the host or via the disconnect toolbar icon

•	Cancel a Secure Shell connection

The response becomes slower as you repeat the action within a single session. The workaround is to close the current session of Reflection and start a new one, either from the Start menu or by launching a settings file. Correcting this behavior is a high priority for the first update release.

Multiple authentication requests for a single layout
The Reflection for Secure IT Windows client requires authentication for each session within a layout (in F-Secure, this is called a profile). This occurs when you launch a session from a layout, the New SFTP Client toolbar button, or from the New SSH Session  toolbar button. This behavior is unlike that of the F-Secure Windows client, which uses the same SSH tunnel for all connections to a host in a single profile and thus only requires one authentication. The workaround for this is to use the Reflection Key Agent to store user keys and handle the authentication requests.


Reflection for Secure IT
New Features and Known Issues

WRQ Reflection for Secure IT

WRQ Reflection for Secure IT is a connectivity software product from WRQ. Reflection establishes and maintains secure communications between a host computer and your PC. All communication with the host uses the Secure Shell protocol.

New Features in version 6.0

The following Reflection features are new to users upgrading from F-Secure version 5.x.

•	A public key upload utility that transfers the public key to the host in the appropriate format as required by the ssh server.

•	A consolidated User Keys dialog box that lets you manage all your keys and certificates in one place.

•	The ability to migrate F-Secure SSH Client configuration settings, as well as host and user keys, to Reflection for Secure IT Client for Windows.

•	The Designed for Windows XP Logo provides assurance that your SSH Client has full interoperability with the current Windows Desktop OS. This interoperability can minimize loss of productivity from desktop compatibility issues. Reflection is the only SSH Client in the market with this certification.

•	Citrix and Windows Terminal Server support provides the ability to deploy an SSH Client on a multi-user standardized desktop managed at one location.

•	Microsoft Installer (MSI) support.

•	Group Policy Support for additional customization using Active Directory.

•	The ability to centrally deploy and administer Reflection SSH sessions using the Reflection Administrator (sold separately).

Migrating from F-Secure

WRQ Reflection for Secure IT version 6.0 includes automatic migration features for users who are upgrading from the F-Secure Client for Windows. If you have F-Secure installed, the F-Secure Migration Wizard appears automatically when you first launch Reflection. You can use the migration wizard to convert F-Secure profiles to Reflection settings files. This conversion allows you to run Reflection using settings that closely match your F-Secure settings. Your original profile remains as is, and is not deleted or changed in any way. Note: You can also launch this wizard at a later time using a Reflection command line switch. Instructions are available in the Reflection application Help.

For more information, see the Migration Wizard Help, or look up "Migration Wizard" in the Reflection for Secure IT Help index.

Known Issues

The following are known issues in this version of Reflection.

Known issues that affect Secure Shell connections
Click here to view a list of known issues that affect Reflection Secure Shell support.


Copyright and trademarks
WRQ Help

Copyright and Trademarks

No part of this publication may be reproduced, transmitted, transcribed, or translated into any language, in any form by any means, without the written permission of WRQ, Inc.

Copyright

© 2005 WRQ, Inc. All rights reserved. USA Patents Pending.

The fonts distributed with Reflection X software are included free of charge. Some of the fonts were donated to X Window development by Adobe Systems, Inc., Compaq Computer Corporation, Bitstream, Inc., the Open Group, and Sun Microsystems. Each font includes a copyright message describing the owner of the font.

Trademarks

WRQ, the WRQ logo, and Reflection are either registered trademarks or trademarks of WRQ, Inc., in the USA and other countries. All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners.


Technical Support
WRQ Help

Technical Support

WRQ is committed to high-quality technical support. We know that the success of your enterprise depends on keeping your information systems running smoothly—and your software is a key component. We provide a variety of support options to help maximize your effectiveness and minimize your costs:

Help on the support web site

If you have a question about your WRQ Reflection product, technical support information is available on our web site, http://support.wrq.com.

In the U.S. or Canada

If you purchased a maintenance plan for your product, you are entitled to request support from the WRQ technical support team. Call (206) 217-7000, or submit a request on our web site.

Our web site also provides information about WRQ's support programs. To find out whether your company qualifies for Premium Support, contact your WRQ Authorized Reseller or WRQ Sales (800.872.2829).

Outside the U.S. and Canada

For technical support outside or the U.S., click the appropriate support link on support.wrq.com.

Technical Documentation

Visit the web page support.wrq.com/manuals/ to download the PDF (Portable Document Format) version of our WRQ product manuals. (Most manuals are in English only.)

WRQ’s web site

To learn more about WRQ, Inc. and our product line, see www.wrq.com.

Customer Service

If you have questions about a WRQ product, use the following addresses and phone numbers to contact us.

WRQ Corporate Headquarters 1500 Dexter Avenue North Seattle, WA 98109 USA +1.206.217.7100 800.872.2829	European Headquarters The Netherlands The Netherlands +31.71.368.11.11 +31.71.368.11.81 FAX Asia Pacific Headquarters Singapore +65.6336.3122 +65.6336.5233 FAX